Three to six months before trying is useful, but starting whenever you are ready can still help.
Frequently asked questions
Learn about care, booking, payment, rescheduling, screening, online appointments and referrals.
Three to six months before trying is useful, but starting whenever you are ready can still help.
No. The health of both partners matters, and partners are intentionally included in our care.
No. Your requested day is held for 12 hours while payment is arranged with the clinic. The clinic confirms the appointment after verifying payment.
The clinic will share payment options and instructions after reviewing your request. The website does not process payments or collect card details.
You may reschedule once, subject to availability, at least 24 hours before the appointment. The booking page shows whether rescheduling is available.
The clinic will contact you with the arrangements for your online consultation after your booking is confirmed.
No. The readiness check suggests services based on your answers; it is not a diagnosis or a clinical assessment. Your answers stay in your browser and are not sent with a booking.
Philomena will explain why a referral may help and guide you toward an appropriate clinician or service.